Refund & Return

Returns & Refund.

21 days return Privacy.

Not satisfied with a recent purchase? Check out these on how to return and exchange or get refund for your item.

Return and exchange periods

If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new products. This policy applies to purchases from Wabbo Company.

Needles, Herbals, Disposable products such as ointments, or Liquids may not be returned for exchange if opened.

Return and Refund

The cost of the shipping in the original invoice will not be refunded.

Needles, Herbals, Disposable products such as ointments, or Liquids may not be returned if opened.

There is no restocking fee if the product is unopened.

 Final sale and nonreturnable items

All Final Sale merchandise cannot be returned. Other nonreturnable purchases include custom orders, personalized orders, books, opened consumable items including massage oils etc.

 How to return an item

Gather the purchases you want to return, along with the original contents and packaging.

Return by ship back to Store

You may return any item purchased on by ship back to 670 W Minthorn Street, Lake Elsinore CA 92530. For faster return processing, please call us or email us get the approved return code. E-mail: Toll-free: 1-800-852-4609

We want you to be satisfied with your purchase from us. Before you accept delivery of your return, please inspect it. If any issue exists, you may refuse delivery. Once you have accepted delivery, you have 21 days to contact us regarding defects, damage or other issues. Please call 1-800-852-4609 between 10 a.m. and 4 p.m. PST M-F

Refund method and timing

With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.

For returns by mail, once we receive your return, we will process it within 1–5 business days. Depending on your bank's processing time, it may take up to 7 days after we process the return to reflect on your account.

Special considerations

Damaged, defective or incorrect items

If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Wabbo Company and we'll arrange for a replacement. please call us for special instructions at 1-800-852-4609

Product accessories and packaging

Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing.

Bundle discount and free items

If you received a discount or free item by purchasing multiple items together, you will lose that benefit if you do not return all items purchased.

Print products

Books no allow exchange and return item.


Privacy policy

To learn more about our privacy practices, please see our Privacy Policy.

Export regulations

If you live outside the United States, please remember to comply with all U.S. Export Administration Regulations and control laws, and know that return shipments to Wabbo Company need to occur within the U.S.

Manufacturer specifications/instructions

We are not responsible for manufacturer specifications, changes, production delays, or instructions issued by manufacturer. Please contact the manufacturer with any questions regarding the specifications or use of merchandise.




As part of our COVID-19 response, we will temporarily not allow store returns on certain items. ... are not eligible for returnrefund, or exchange.


Case Discount Available